In the Trainnode app on iPhone or Android. They see the open hours for the session types available to them and book, pay or spend credits in the same flow.

What happens when a client cancels?

If they cancel before the free-cancellation cut-off you set, a credit-paid session returns the credit automatically. After it, the credit is used. When you or a coach cancel, it always comes back.

Does it work with more than one location?

Yes. Availability is set per coach and per location, and session types can be tied to a location or left open to any.

Booking

Clients book the hours your coaches are actually free.

Paint each coach’s week, per location. Clients book from the app — paying with credits, their membership or a one-off price — under the notice and cancellation rules you set. Every booked session sits in the same place as the training it’s for.

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Availability

Drag across the week, and those hours are open.

Each coach paints their weekly hours on a grid and blocks out time off. Admins see every coach side by side on a coverage view, so gaps in the schedule are obvious before a client runs into them.

Weekly hours per coach, per location

Time off without deleting the regular week

Admins can set hours on a coach’s behalf

Weekly hours · Anouk

Amsterdam Oost

MonTueWedThuFri

07:00

08:00

09:00

10:00

11:00

12:00

Open Booked

Session types

Decide how each kind of session is paid for, once.

A session type holds the duration, location, and how clients pay: it costs credits, it’s included in their membership, or it’s charged per session at checkout. Booking rules sit on the same screen.

Credits, included in membership, or paid per session

Minimum notice, booking window and free cancellation cut-off

Buffers before and after, and a hold time for unpaid bookings

Personal training

60 min · Amsterdam Oost

How clients pay for it

Costs credits1 creditIn membershipFree to bookPaid per session€75

When a client books: Auto-confirm
Minimum notice: 12 hours
Free cancellation until: 24 hours before
Buffer after: 15 min

Requests

Auto-confirm, or approve each booking yourself.

Choose per session type. Requests that need you land in one inbox with the upcoming sessions next to them; admins can filter it to one coach or the whole studio.

Approve or decline in one click

Invite a client straight into a slot

Mark sessions complete, or cancel with the credit returned

Needs your approval

2 requests

Luuk BakkerThu 07:00 · Personal trainingDeclineApprove
Sanne de VriesFri 08:00 · Personal trainingDeclineApprove

Frequently asked questions

How do clients book?: In the Trainnode app on iPhone or Android. They see the open hours for the session types available to them and book, pay or spend credits in the same flow.
What happens when a client cancels?: If they cancel before the free-cancellation cut-off you set, a credit-paid session returns the credit automatically. After it, the credit is used. When you or a coach cancel, it always comes back.
Does it work with more than one location?: Yes. Availability is set per coach and per location, and session types can be tied to a location or left open to any.

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