Block time off for a coach

Stop clients booking a coach during a holiday, course or sick day, without changing their weekly hours in Trainnode.

Trainnode team

1 min read

Before you start:Coach (own hours) or adminBooking turned on for your studioDashboard

Time off blocks a date range so clients can't book a coach, without touching the coach's normal weekly hours. When the time off ends, the usual hours apply again by themselves.

  1. Open the coach's hours

    Go to Availability. Coaches see their own hours straight away. Admins click the coach in the team list, or search for them; My hours opens your own.

    David Meijer's availability in Trainnode: weekly hours at Studio Kade on Monday to Friday, and a summary that he is bookable with 38 open slots this week.

  2. Add the time off

    In the Time off card below the week, choose Add. Pick the first and last day, add a note such as Holiday if you like, and choose Add time off.

    The Add time off dialog: a from date, a to date and an optional note.

  3. Check sessions already booked

    Time off stops new bookings. Look at the coach's days in Calendar for sessions that were booked before, and move or cancel them. When the studio or a coach cancels, the client always gets their credit or money back.

Good to know

  • To change hours for good, such as a coach who stops working Fridays, edit the weekly hours instead of adding time off.
  • Remove time off from the same card if plans change. The hours open up again straight away.
  • Let clients know in Messages when their regular coach is away, and suggest a colleague for those weeks. Clients book more easily with a name and a time than with a gap in the calendar.

Read next

How-to2 minSet up online booking for PT sessionsCreate session types, set each coach’s hours and your cancellation rule, so clients can book personal training in the Trainnode app.How-to1 minApprove or decline booking requestsWhere booking requests appear in Trainnode, how to approve or decline them, and when to let clients book without approval instead.How-to1 minInvite coaches and assign their clientsAdd a coach or admin to your Trainnode studio, choose what they can do, and give each client a primary coach so the right person follows them up.FeatureBooking & AvailabilityPaint each coach’s week, per location. Clients book from the app, paying with credits, their membership or a one-off price, under the notice and cancellation rules you set. Every booked session sits in the same place as the training it’s for.

See it working in your own studio.

Book 30 minutes with David. He coaches at Omnia in Amsterdam and walks you through bookings, memberships and training plans with your own setup in mind.

Book 30 minutes with DavidStart free trial