Messaging
Talk to every client without giving out your number.
Real-time messaging built into the platform. Share a workout, send a photo or video, see when it’s read, and keep private notes for your team — all in one secure thread instead of scattered across texts and WhatsApp.
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In the thread
More than text — share the work itself.
Send a workout that opens straight to the program, attach photos, videos, or files with inline previews, and know exactly when a message lands with read receipts and typing indicators. It’s a real conversation, not a one-way broadcast.
Internal note — visible to your coaching team, never the client.
For the team
Internal notes and a roster-wide inbox.
Leave internal notes only your coaching team can see, right inside a conversation. Unread counts and new-message alerts follow you across the dashboard, and coach-scoped client lists make sure the right coach picks up the thread.
Frequently asked questions
- Is messaging real-time?
- Yes. Messages, read receipts, and typing indicators update live for both coach and client, so a conversation feels like any modern chat app.
- Can clients message me back from their phone?
- Yes. Clients chat from the Trainnode mobile app, and you reply from the dashboard or your phone — no one has to hand out a personal number.
- What can I share in a message?
- Text, photos, videos, and files — all with inline previews — plus workout cards that open straight to the assigned program.
- What are internal notes?
- Internal notes are messages visible only to your coaching team inside a client’s conversation. The client never sees them, so coaches can flag context and hand off cleanly.
Ready to coach with less busywork?
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